Need help with a recent purchase? From tracking your order to navigating returns, we provide dedicated after-sale support to ensure you are delighted with every piece in your collection.
Email: care@selfiya.com
(Subject: HELP)
Hours: Monday – Friday [10 AM – 5 PM]
Note: For quality claims (damage or wrong product or service), please include your unboxing video or photos of the garment for a faster resolution.
Timeline: We acknowledge all complaints within 24 hours and aim to resolve them within 7 business days.
This is the fastest way to reach me for personalized Style consultations for your Events.
Phone Number: +91 - 9487225337
WhatsApp Us: Chat Now
Availability: Mon – Fri | 10:00 AM – 7:00 PM
Why Whatsapp? For a truly personalized experience, send your photo and event details, and I’ll hand-pick a complete look to style the best version of you.
For collaborations, affiliate queries, or bulk curation requests, please reach out to us.
Email: support@selfiya.com
Response Time: Within 24–48 hours.
Based In: Selfiya HQ - Tamil Nadu, India.
Speed and synergy! Send me your brand deck or collaboration idea, and let’s discuss how we can bridge the gap between your quality designs and my audience.
At Selfiya, we stand by our quality. If your experience hasn't been "the best version," i want to hear about it directly.
Grievance Officer: Pinky Shelshiya
Email: report@selfiya.com
(Subject: GRIEVANCE)
Acknowledgment: Every grievance will be acknowledged wit a Unique Ticket Number within 48 hours of receipt.
Resolution: We endeavor to resolve all grievances within 15 business days. For complex digital or data-related issues, the maximum statutory limit is one month.
Note: At SELFIYA, we bridge the gap between quality and the consumer. If our customer support hasn't resolved your issue in a timely manner, or for any legal concerns, our Grievance Team is here to make it right.
How do I book a consultation?
Simply Whatsapp us and say "Hi Pinky!" Let me know what you're looking for, and we’ll start there with remain details.
Do you have a physical showroom?
To keep your prices fair and avoid "showroom markups," I operate as a digital curator. I find the quality in the markets so you don't have to deal with the crowds.
How do I pay?
Currently we accept payment via UPI only. (No card or internet banking) Once we finalize your selection via WhatsApp, I will provide secure payment details for your order through whatsapp only.